Sunday, August 20, 2006
Saturday Night
Remind mi again, never to eat at Lau Pa Sat. Darn, shud hv taken a foto of how...blah...my dinner was, it costed mi a good $4.50 for a sunny side-up, a piece of unfrozen fillet, few slices of japanese ginger (which i dun take) & a piece of japanese yellow pickle. O wait, there was oso a spoon of sambal, how could i almoz 4get to mention the sambal since i ordered Sambal Fish Rice....?!
...BCOZ it was so darn insignificant la...Blardy Hell!!!!! It was my 1st time ordering Sambal Fish Rice at Lau Pa Sat, and the Sambal & the Fish are...reli...the Sambal AND the Fish.
I had to smear the tasteless sambal on the dry-like-stone fillet myself. U wud hv imagined piping hot sambal gravy to be poured over soft & smooth dory fish for a value of $4.50 at hawker centres, but i swear, it just tasted like army ration food. Farrrrrk.
Not to mention i was 2nd in line when i joined the queue, i tink it took the stupid auntie more than 10min to serve mi my food. She wasn't even apologetic, & while cooking the food, her eyes were glued to the TV somemore. Lydat how can serve customers good food u tell mi..........
Of coz, we chose to dine at Lau Pa Sat for a reason la, otherwise who wud hv wanted to go back to CBD on a weekN. We had intended to go to Mind Cafe at Boat Quay & we made reservations earlier the day.
O but guess wad? As if a lousy dinner wasn't enuff to spoil the mood, when we rched Mind's, we were told by the incompetent waiter/ waitress that as the group of people before us extended their hours at the table, we had to wait. Supposedly once it's ready, dey will give us a call.
Right, if u r logical, u shud hv started frowning halfway thru my earlier sentence.
One, since u noe there's a reservation at dat time, u cud hv told the earlier batch dat it wudnt be possible to extend as somebody else had already made the reservation.
Two, dey shud hv checked the blardy logbook before agreeing blindly if dey weren't sure if there was a reservation next. The logbook was also there for a reason.
Three, if dey haaaaad to let them extend their hours (altho i can't imagine y), at the bare minimum, dey cud hv CALLED us to inform us about it, so that we need not deliberately go all the way to Raffles Place for nothing.
It's a fucking waste of ur customers' time & totally consequential of some foolish beings without common sense & poor service.
Four, tok about poor service, we then retreated to the nearby Coffee Bean while waiting for their call, which never came by the way. Dey didnt even bother to call & apologise. Which gave "Reservation" a total new definition, or else makes reservation a total wasted idea.
In all fairness, dis kinda situation nvr happened at the Selegie branch.
Objectively i dun tink i m dat difficult as a customer. Since i'm oso in the service line i understand we r all humans & bound to err. But there is a distinct difference between pure stupidity & accidental errors, as well as wad's forgivable & wad's not.
The service crew at Boat Quay's Mind Cafe shud feel damn lucky & glad dat i was wif a group of mild-tempered people last night.
I professed to prefer Mind over Settlers as i tink their atmosphere is better. Even tho Settlers seems to be more pocket-friendly, i wud still vote for Mind's mostly.
But sometimes, just one bad mistake is enough to drive loyal customers away. ¶ J poppycocked at 8:16:00 PM
...BCOZ it was so darn insignificant la...Blardy Hell!!!!! It was my 1st time ordering Sambal Fish Rice at Lau Pa Sat, and the Sambal & the Fish are...reli...the Sambal AND the Fish.
I had to smear the tasteless sambal on the dry-like-stone fillet myself. U wud hv imagined piping hot sambal gravy to be poured over soft & smooth dory fish for a value of $4.50 at hawker centres, but i swear, it just tasted like army ration food. Farrrrrk.
Not to mention i was 2nd in line when i joined the queue, i tink it took the stupid auntie more than 10min to serve mi my food. She wasn't even apologetic, & while cooking the food, her eyes were glued to the TV somemore. Lydat how can serve customers good food u tell mi..........
Of coz, we chose to dine at Lau Pa Sat for a reason la, otherwise who wud hv wanted to go back to CBD on a weekN. We had intended to go to Mind Cafe at Boat Quay & we made reservations earlier the day.
O but guess wad? As if a lousy dinner wasn't enuff to spoil the mood, when we rched Mind's, we were told by the incompetent waiter/ waitress that as the group of people before us extended their hours at the table, we had to wait. Supposedly once it's ready, dey will give us a call.
Right, if u r logical, u shud hv started frowning halfway thru my earlier sentence.
One, since u noe there's a reservation at dat time, u cud hv told the earlier batch dat it wudnt be possible to extend as somebody else had already made the reservation.
Two, dey shud hv checked the blardy logbook before agreeing blindly if dey weren't sure if there was a reservation next. The logbook was also there for a reason.
Three, if dey haaaaad to let them extend their hours (altho i can't imagine y), at the bare minimum, dey cud hv CALLED us to inform us about it, so that we need not deliberately go all the way to Raffles Place for nothing.
It's a fucking waste of ur customers' time & totally consequential of some foolish beings without common sense & poor service.
Four, tok about poor service, we then retreated to the nearby Coffee Bean while waiting for their call, which never came by the way. Dey didnt even bother to call & apologise. Which gave "Reservation" a total new definition, or else makes reservation a total wasted idea.
In all fairness, dis kinda situation nvr happened at the Selegie branch.
Objectively i dun tink i m dat difficult as a customer. Since i'm oso in the service line i understand we r all humans & bound to err. But there is a distinct difference between pure stupidity & accidental errors, as well as wad's forgivable & wad's not.
The service crew at Boat Quay's Mind Cafe shud feel damn lucky & glad dat i was wif a group of mild-tempered people last night.
I professed to prefer Mind over Settlers as i tink their atmosphere is better. Even tho Settlers seems to be more pocket-friendly, i wud still vote for Mind's mostly.
But sometimes, just one bad mistake is enough to drive loyal customers away. ¶ J poppycocked at 8:16:00 PM